Free Hands Up report

Top tips tailored to your needs

We believe in small changes with big results, and we want to help charities to make them.

Simply complete the form below and we’ll send you an free, tailored Hands Up report – ten easy improvements that you can make, five of which can be made immediately at no cost.

Find out how else we can help you

Your details

Charity name (required)

Website

Your name (required)

Position

Email address(required)

Phone number

How did you hear about HandsUp?

If you prefer, we can call you to discuss the following information. Please tick here if you'd prefer to chat over the phone 



Website

If you have a website, who is responsible for updating it?

Roughly how often is it updated?
 Daily  Every 2-3 days Weekly Monthly Less often

If you wanted to change something more significant on your site e.g. the layout, who would do this?

Do you have any way of measuring traffic to your website?
 Yes  No

If yes, are you able to share roughly how many unique visits per month you receive?


Emails

How often do you send email communications to your supporters?
 Never Every few months Monthly Weekly

If you do send emails, do you have any way of measuring how many people click the links within them?
 Yes No


Content

Do you have any content which demonstrates the work of your charity? (tick all that apply)
 High quality photos
 Video footage
 Audio interviews
 Written stories
 Statistics


Social media

Are you currently active in any social media spaces? (Facebook / Twitter / MySpace etc)
 Yes No

If yes, what are the addresses of your profiles?


General

What are the others ways in which you communicate with your supporters (both online and offline)?

What has been your most successful campaign in terms of engaging supporters?

Are there any upcoming events or campaigns that you would like to promote online? If so please give details

For your charity, which of the following are barriers to using the web to communicate your message?
 We don't have the time
 We don't have the expertise
 It'll cost us too much money
 It isn't effective, or our management doesn't think it is
 It isn't the best use of our limited resources
 We're worried about the risk to our reputation
 Other (please state)

And finally, is there anything you've seen another charity do online that you particularly like?


Further help

We offer training and support in the following areas, for charitable rates. Please tick any areas you might be interested in (there is no obligation)
 An introduction to online communication
 Writing for the web
 Telling your story
 Raising money online
 Establishing an email programme
 Social media basics
 Online campaigning

Any other questions or comments?